This morning, I’m unhappy because some muppet phoned me without sending caller-ID.. I just love those random very lame customer service calls.. the muppet was going to conduct a survey taking “a few minutes”. I did not take his survey because on Saturday I had another random no-caller-ID person following up on a service. I explained to that person why I was not currently a happy camper. They obviously don’t share notes.
Here we go.. my problem is the roof of the car.
I’ve had an Audi A4 Cabriolet since mid Oct 2008. I can probably count the weeks in which the roof was fully functional on my one hand. Just for fun, let me count the number of times the car has been back to the dealership by browsing my iCal records week by week:
Car Service scheduled 31 October 2008 from 07:00
Car Service scheduled 05 December 2008 from 07:30
Car Service scheduled 06 February 2009 from 07:00
Car Service scheduled 20 March 2009 from 07:00
Car Service scheduled 17 April 2009 from 07:00
Car Service scheduled 22 May 2009 from 07:00
Car Service scheduled 05 June 2009 from 07:00
Car Service scheduled 09 October 2009 from 07:30
Car Service scheduled 23 October 2009 from 08:00
Car Service scheduled 06 November 2009 from 07:00
Car Service scheduled 27 November 2009 from 07:30
Two weeks over xmas and newyears, got it back around the 8th of Jan.
Car Service scheduled 26 February 2010 from 07:00
Car Service scheduled 26 March 2010 from 08:00 .. STILL NOT FIXED.
14 times in 17 months.. or about 27 days in 17 months… and the roof is still currently not fixed. Since 26 Feb (about two weeks later) I’m still waiting for the audi service advisor, who is very, very, very well aware of the problem to contact me and suggest how he is going to fix the problem.
I like Audi. I understand a convertible roof can be tricky, but this is insane.
I was seriously looking at the A5 Cab. Parri thinks I should just get a Boxter.
Anybody else having this kind of hassle with their Audi?
ps. Why do I spend this kind of money on a car if they can’t even phone me with caller ID?